careers

Energising and empowering a team of more than 300 hospitality professionals is our greatest success. Exceptional people are at the heart of PCEC.
Careers

career opportunities

“At PCEC, we’re committed to building an inclusive and forward-thinking environment where every team member feels empowered to grow.”

“Our success is driven by the strength of our people and our shared focus on working together to deliver exceptional outcomes.”

– Kendra Naidoo, General Manager

general applications

At the end of any PCEC event, guests should feel as though they have been part of something special. Our team members work to achieve this goal by delivering welcoming hospitality, excellent food, warm service and seamless  events. 

Working at PCEC means joining Perth’s premier events venues, home to some of Perth’s most exclusive gala dinners and events, large-scale conferences, small boardroom meetings, corporate events, exciting exhibitions, and theatre performances. Each day offers something different. 

 

We are often looking for new people to join our team, please contact our recruitment team with your resume for any current opportunities

current vacancies

Explore our available career opportunities and apply online.

About Us

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

About the Team

Social Infrastructure & Citizen Services delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand’s essential public assets, facilities and community services. The communities we serve are at the heart of our operations. Be it through facilities management of critical public assets, precinct upgrades, new energy solutions or professional and technical advisory. We run places of healthcare and education, custodial facilities, we manage customer data centres and critical systems, we take asset management risk over 25 years through our portfolio of Public Private Partnership (PPP) contracts, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces.

Job Description

Our Retail Assistant Manager owns the execution of service on the floor, responsible for a team of Retail Duty Managers and Supervisors to ensure the delivery is seamless.  This is a hands-on, guest experience focused, leadership role, responsible for overseeing the day-to-day operations. The Retail Assistant Manager will be required to lead and train a team of casual staff to deliver on these objectives, whilst focusing on continual improvement for the department and its policies and procedures.

Responsibilities

  • Ability to successfully manage multiple events and clients simultaneously within a fast-paced environment
  • Commitment to delivering exceptional service standards and experience in delivering first class service to high profile corporate clientele.
  • Experience in problem solving, plus excellent verbal and written communication skills.
  • Highly organised with the ability to forward plan and prepare for upcoming requirements.
  • Pro-active and solutions focused with a  strong understanding of departmental operations.
  • Excellent professional grooming and presentation.

Qualifications

  • A tertiary qualification in Hospitality Management or a related course is favoured.
  • Hospitality and industry experience with a minimum of two years’ experience in a similar role.
  • Strong operational experience is required.
  • Background in live event operations, stadia operations or large volume, multi-outlet catering would be beneficial toward this position.
  • Leadership experience within event operations.
  • Full working rights in Australia.
  • Unrestricted Approved Manager’s License (WA) is a pre-requisite for this role.

About Us

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

About the Team

Social Infrastructure & Citizen Services delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand’s essential public assets, facilities and community services. The communities we serve are at the heart of our operations. Be it through facilities management of critical public assets, precinct upgrades, new energy solutions or professional and technical advisory. We run places of healthcare and education, custodial facilities, we manage customer data centres and critical systems, we take asset management risk over 25 years through our portfolio of Public Private Partnership (PPP) contracts, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces.

Job Description

Reporting directly to the Retail Manager, you will be responsible for overseeing the hands-on, day-to-day running and supervision of the on-site CafÊ. You will be multi-skilled with the ability to lead your team, meet financial targets, adhere to company standards, as well as maintain a strong relationships with the clients.

Responsibilities

  • Establishing and sustaining productive relationships with key client contacts
  • Meeting financial and operational budgets
  • Coordination, setup, delivery and breakdown of function services as required
  • Ensuring high standards of food and beverage presentation
  • Managing staffing requirements and rosters
  • Ordering and replenishing stock

Qualifications

  • Proven and successful background in retail sales
  • A focus on providing excellent customer service and a passion for great food!
  • Hands on strong coffee culture experience with Latte Art background, serving customers and maintaining site cleanliness
  • Ability to multi task and work in a fast paced, dynamic work environment
  • Leadership skills
  • Excellent communication and interpersonal skills
  • Impeccable grooming standards
  • Strong knowledge of food handling and hygiene principles
  • Computer literate

About Us

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

About the Team

Social Infrastructure & Citizen Services delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand’s essential public assets, facilities and community services. The communities we serve are at the heart of our operations. Be it through facilities management of critical public assets, precinct upgrades, new energy solutions or professional and technical advisory. We run places of healthcare and education, custodial facilities, we manage customer data centres and critical systems, we take asset management risk over 25 years through our portfolio of Public Private Partnership (PPP) contracts, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces.

Job Description

The Retail Catering & Events Services Manager  is responsible for ensuring the smooth operation and service of all retail food and beverage outlets within PCEC. To the highest possible PCEC standard, and where possible exceeds customer expectations. This role demands a naturally energetic and flexible individual with a “Can-do” attitude who is accustomed to working in a fast-paced events environment and has proven capacity to work well under pressure and to strict rolling timelines.  The successful applicant will also require the capacity to deal effectively with multiple tasks and competing demands.

Responsibilities

  • Organize the day-to-day operation of the food and beverage outlets, making sure each outlet is opened on time and staffed correctly
  • Troubleshoot and resolve operational issues during retail operating hours quickly and professionally.
  • Ensure the highest level of hygiene in all outlets and storage areas by ensuring cleaning schedules are being followed
  • Monitor wastage and report monthly on food and beverage stock levels

Qualifications

  • Proven experience in retail hospitality.
  • Leadership experience within event operations, food and beverage outlets and cafes.
  • Excellent interpersonal and communication skills.
  • Calm under pressure with strong problem-solving abilities.
  • Available to work flexible hours, including nights, weekends, and public holidays.
  • Full working rights in Australia.
  • Western Australia RSA and Unrestricted Approved Manager Qualification (willing to obtain if necessary, for the role).
Desirable
  • Formal qualifications in Event Management, Hospitality, or similar.

About Us

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

About the Team

Social Infrastructure & Citizen Services delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand’s essential public assets, facilities and community services. The communities we serve are at the heart of our operations. Be it through facilities management of critical public assets, precinct upgrades, new energy solutions or professional and technical advisory. We run places of healthcare and education, custodial facilities, we manage customer data centres and critical systems, we take asset management risk over 25 years through our portfolio of Public Private Partnership (PPP) contracts, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces.

Job Description

As a Moment Maker, you will act as the concierge-style presence for our guests, creating a welcoming, confident and seamless arrival experience. This role is entirely guest-facing and plays a key part in enhancing the prestige and overall experience of our venue. It requires a high-calibre individual who takes initiative and demonstrates genuine care for the guest journey.

Responsibilities

  • Providing a warm, professional welcome to all visitors
  • Offering proactive assistance and clear guidance throughout the venue
  • Monitoring lobby presentation, amenities and overall guest experience
  • Observing the environment to ensure every touchpoint reflects the high standards of PCEC

Qualifications

  • A natural ability to engage with people and create a positive first impression
  • Strong attention to detail and situational awareness
  • A proactive, polished and professional approach
  • Previous hospitality or customer-facing experience (preferred)
  • Full working rights in Australia

Job Description

This role requires a naturally energetic individual who has a passion for the hospitality industry, is accustomed to working in a busy environment and has a proven capacity to work well in a high-pressure environment.

Responsibilities

Our Food and Beverage Attendants (Events, Corporate, Bar or Cafe) are the face of PCEC.  You must ensure the highest standards of guest service and presentation, whilst delivering an exceptional customer service experience to every guest, at all times.  This position offers an excellent opportunity for an enthusiastic person looking to broaden their experience in the events and conventions industry.

Qualifications

  • A five-star approach to customer service and the ability to interact with all our guests.
  • Experience or willingness to learn and progress in the areas of events, retail outlets, bar service, barista and cafÊ service
  • Ability to multitask and a strong sense of urgency.
  • A genuine passion of hospitality and drive to deliver exceptional customer service.
  • Full working rights in Australia.
  • Effective communication skills, reliable, punctual and impeccable grooming.
  • Available to work during the week, weekend and after-hours work.
  • Must have RSA

Responsibilities

  • Highly organised with the ability to forward plan and prepare for upcoming requirements.
  • Ability to successfully manage multiple events and clients simultaneously within a fast-paced environment
  • Commitment to delivering exceptional service standards and experience in delivering first class service to high profile corporate clientele.
  • Experience in problem solving, plus excellent verbal and written communication skills.
  • Pro-active and solutions focused with a strong understanding of departmental operations.
  • Excellent professional grooming and presentation.

Qualifications

  • A tertiary qualification in Hospitality Management or a related course is favoured.
  • Hospitality and industry experience with a minimum of two years’ experience in a similar role.
  • Strong operational experience is required.
  • Background in 5-star hotel operations or large volume catering would be beneficial toward this position.
  • Full working rights in Australia.
  • Unrestricted Approved Manager’s License (WA) is a pre-requisite for this role.

About Us

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

Job Description

An exciting opportunity for experienced hospitality professionals to join the Perth Convention and Exhibition Centre (PCEC) Retail Team.  We are looking for exceptional individuals to work a diverse range of exhibitions, conferences, concerts and events.

Responsibilities

PCEC Retail Food and Beverage staff must ensure the highest standards of guest service and presentation creating the ‘sense of occasion’ for all of our patrons by delivering a great experience. This role requires a naturally energetic and flexible individual who is accustomed to working in a fast paced environment and has proven capacity to work well under pressure and to strict time lines.

Qualifications

  • The right to work in Australia
  • Strong previous experience working as a cashier and food handler
  • Must have a current RSA
  • Good knowledge of food and beverage
  • Great customer service and strong communication skills
  • Barista experience
Thank you for all your assistance in the lead up to the ACHSM Congress event, it was a great success and the feedback from all who attended was extremely positive. Everything went to plan, and the PCEC team were great. As were the entire team, Bryony and Ivan in particular were fantastic to work with!
Thank you! We’ve had amazing feedback and it’s regarded internally as a huge success. Your knowledge and patience with the (almost) entirely brand-new team was greatly appreciated while we navigated the beast, that is, The Experience! So many questions, and so many revisions – but it was all worth it in the end.
I was at the AICD Biggest Boardroom lunch yesterday and have to say the Dhukkah Crusted Chicken was one of the best entrees I have ever eaten. Art on a plate and delicious. I adore my food and am very discerning so you can be assured this is high praise indeed. The other courses were well presented and enjoyable. Well done to you and all your staff.
It really was a pleasure working with the PCEC team on this event. It has been a very challenging 18 months indeed in the events business, there have been many times I have wanted to throw up my hands and walk away but working with suppliers like yourselves reminds me why we do it. The conference was a great success, and there has been very positive feedback from both exhibitors and delegates. Thank you for taking such good care of our guests.
The opportunity: Some of our members said that the Perth business community responds well to events later in the day. We decided to test the concept of a (very) late Friday lunch. The trial: Running from 2-4:30pm, our luncheon was aimed at a diverse audience of C-suite leaders and executives across WA’s major industries. The result: A fun, buzzing event where our 100+ audience maximised the opportunity to learn from industry leaders, while catching up with friends, entertaining clients, and networking with like-minded executives.
From start to finish, having an event at PCEC was made so simple and easy.

how to apply

get to know us

PCEC has a rich history that we are incredibly proud of, and we believe our team should be just as proud of our accomplishments from the last 20 years.

We are often looking for new people to join our team, please contact our recruitment team with your resume for any current opportunities.
If your query is regarding a Ticketek Event at Riverside Theatre, please contact the promoter directly.

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